How technology inspires teamwork.

There has been a major shift towards hybrid and remote working, with the majority of employees now preferring the option of working from home. This means employers risk being left behind in an increasingly competitive recruitment market if they fail to offer integrated remote work solutions. Here I’m talking to Rory McKeand, CEO of Digital Transformation Partners Technology Services Group (TSG)on the challenges and benefits of hybrid work and the ways technology can foster a positive work culture.

Gary Drenick: Why are hybrids so attractive in today’s era of business?

Rory McCand: Hybrid working is essential – old behaviors and practices are gone. Simply put, companies need to adapt to hybrid work or risk being left behind. Much of the appeal of hybrid work lies in the level of trust created between the employee and the company, and employees who feel trusted in their work, wherever they are, achieve greater business results.

As recently stated Prosper Insights & Analytics The survey found that more than half of Gen-Z (52%), Millennials (56%) and Gen-X (52%) would prefer to work for a company that allows them to work from home rather than an office. Only 29% of Boomers said they prefer to work from home, but nearly 58% of Boomers surveyed are retired.

This shows a shift in public opinion towards hybrid technology, which has certainly been invaluable to TSG. Since transitioning to a hybrid work model, we have not only been successful in attracting and retaining top talent, but have also brought several employees back to TSG. It was a few years ago – thanks to hybrid work and the introduction of new technologies that allowed us to do this. In addition, we now receive the highest scores from the B Heard survey and feature in a number of UK ‘Best Companies to Work For’ lists.

Drenik: How has the cloud affected the way teams work and collaborate?

McKind: Cloud technology allows people to interact and collaborate with previously on-premise systems. If we think about field workers, they can quickly access information and stay informed about the company’s activities due to the capabilities of cloud technology.

Everything in one place, accessible to everyone in the company; Having one place for all of this information readily available to them increases productivity and employee satisfaction.

Take the example of a program like Microsoft Word; With Microsoft Teams and SharePoint, anyone anywhere can share Word documents with multiple colleagues, communicate in real time, and work simultaneously. This is power Microsoft 365 package. Similarly, cloud-based CRM solutions such as Dynamics 365 allow all teams to connect to a single solution.

If we think about how this cooperation has worked in the past, it is a lot of work in comparison; Maybe you need to have meetings with everyone there, or the versions of the document are constantly changing and confusing to manage.

Cloud technology enables teams to work together as closely as possible, giving them more productive results.

Drenik: What are some common problems that businesses can solve with cloud software?

McKind: When a disaster strikes, it’s easier to gather information and data to help solve cloud-based problems if you have a team that only needs to be in one place.

Let’s say there’s a major cybersecurity problem – if cloud technology didn’t exist, it would mean an engineer would spend more time physically going onsite to solve the problem, getting there, identifying the problem, and calling the relevant help. from the team (may need to be physically present to resolve the issue later).

The time and headaches of business are too much at this point. If we look at what we can do with cloud software, it becomes a case of instant problem solving – businesses are looking at the problem right away, so they don’t have to worry about waiting to see if it works on-site. An engineer can solve the problem.

After all, in the future, we will be able to use cloud software and technology to solve common problems, especially as automation becomes more widespread and digital literacy grows.

Drenik: What has the evolution of a positive work culture done to impact business/employee productivity?

McKind: A positive work culture is an important business function, often labeled ‘People and Culture’ these days – it’s just as important as anything else. Trust is at the heart of any business – if we think about hiring these people, we automatically trust them to do the job we hired them to do – but why should they trust us?

Trust comes in many forms; Wherever it is, trust them to work as hard as they can, develop inner relationships, have supportive social relationships, or be there for them when they need mental health help.

These in turn help foster a positive work culture; Employees spend more time at work and create a productive atmosphere at work, which means we get more from them because they are willing to work harder for a company they not only believe in but also enjoy working for. This applies to remote work; Offering a work/life balance that suits their lives can create a positive mindset – organization in their personal lives means less stress in their professional lives.

Drenik: How do you think cloud solutions continue to drive positive change across the workforce?

McKind: As more people become digitally literate, cloud solutions will change not only processes and systems, but also the mindset of the common man. For example, upskilling and digital skills will start to become essential in addition to workforce experience. As it evolves, it drives change within the company to continue adopting modern solutions.

At its core, everything is connected – with a culture based on trusting employees to do their jobs, and systems that allow them to access and work on data wherever they are, cloud solutions will give the workforce more capabilities and tools. efficient and effective.

Drenik: Thanks to Rory for taking the time to share his insights on how to best use cloud technologies to support integrated hybrid and remote working. The message is clear: with more than half of people supporting remote and flexible working options, it’s important for employers to embrace digital transformation.

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